REFUND AND CANCELLATION POLICY


Refund and Cancellation Policy GPD Consultants Ltd

Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time. There are no refunds on any completed work. Work in progress may be cancelled, but payment will be due for work completed at that time.

Web design and E-commerce payments for custom design projects, online ordering takeaway websites and wireless printers are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. A fee for all work completed beyond what was already paid for shall be paid by the client.

Print and Media Design

There are no refunds once the design has been accepted and we have begun work, deposit or full costs paid to GPD Consultants Limited are non-refundable.

GPD Consultants Limited are refundable only if a printing error is determined to be our fault. We are not liable for damages incurred due to printing errors or problems provided by you and were incorrect or inaccurate, or if you supply the wrong files to GPD Consultants Limited. There are no refunds once the design has been accepted and we have begun work.

Complaints

If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we apologise. We want to resolve the matter. Please contact our customer service representatives at sales@takeaway-solutions-group.com or by post to: Customer Service Department GPD Consultants Ltd 4 Laurel Drive Thornton FY5 5EX.